Clean Photos
Support
Need help with Clean Photos? Write to us. We usually answer within 2 business days.
Email: cleanphotos.help@gmail.com
Please add your iPhone model, iOS version and the app version (Settings in the app, at the bottom).
Questions
Where do deleted photos go?
To the Recently Deleted album in the Photos app. You can restore them there for 30 days. iOS frees the space when that album is emptied.
Will the app delete my favorites?
No. Photos marked as Favorite in the Photos app are never deleted.
The app groups photos that are not the same, or misses some.
Change the matching level in the app’s Settings. A stricter level groups only nearly identical shots.
I bought Pro, but the app does not show it.
Open Settings in the app and tap “Restore purchase”. Use the same Apple Account you used to buy Pro.
Is there a subscription?
No. Pro is a one-time purchase. The free version lets you delete a limited number of photos per day.
Do my photos leave my iPhone?
No. All analysis runs on your device. See the privacy policy.